We believe that our mission and vision for the work we do remains relevant and accurate. These are expressed below.
Our Vision is:
To be a strong, independent social business that meets local needs by identifying local solutions and affordable local services
We achieve our vision by being:
A housing association motivated by Christian and social concern that:
We protect the health, safety and wellbeing of our customers and staff and maintain our properties with care
We listen to you and seek out opportunities to connect with our customers and local communities
We do what we say, learn when things go wrong and continuously improve the quality of our services
We champion and celebrate differences and positively challenge each other to improve
In developing our strategic objectives for the next three years we have focused on the internal and external operating environment; the seismic changes that are impacting our communities and the resources both people and money that frames our capacity.
Most importantly, we have engaged with our residents and listened to understand their priorities to ensure those are reflected in what we prioritise.
Our four strategic targets:
Our business is underpinned by our core standards: